Shipping policy
General Information
-
Order Processing
- All orders are processed within 2-5 business days. Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
- Processing times may be longer during holidays or high-volume periods.
-
United States Shipping
- We offer free shipping on U.S. orders over $100.
- Estimated delivery time within the United States is typically 5-10 business days after your order has been processed.
- Delivery times may vary depending on location and carrier delays.
-
International Shipping
- We ship to customers worldwide.
- International shipping rates are calculated at checkout based on the destination and items in your order.
- Estimated delivery time for international orders is typically 6-20 business days after the order has been processed. Delivery times may vary depending on the destination country and customs processing.
-
Customs, Duties, and Import Taxes
- International orders may be subject to customs, duties, import taxes or other fees depending on your country's regulations.These charges are determined by your local customs authority and are the responsibility of the customer. Sunny Sleeve is not responsible for customs delays or additional charges once the order has shipped.
-
Tracking Your Order
- Once your order ships, you will receive a tracking number by email so you can follow your package's progress.
- Orders are shipped using major carriers including DHL, FedEx, USPS, and UPS, as well as local postal services depending on your location.
- In some cases, a signature may be required upon delivery.
-
Shipping Delays
- While we work hard to deliver your order as quickly as possible, shipping times may occasionally be affected by factors outside our control such as weather, customs inspections, or carrier delays.